See the work through their eyes.
Put your best experts on every job — without putting them on a plane. Sezu Field Ops gives your frontline live, hands-free expert assist and safety support, seen through the worker's own point of view.
Live remote expert assist, hands-free
AI safety flagging (in pilot)
Your data and footage stay governed and your own
What Sezu Field Ops is
Your expertise, everywhere the work is.
Your most experienced people can't be on every site at once — but their knowledge can. With Sezu AI Glasses, a field worker shares their exact point of view live, and a remote expert sees what they see and guides the job in real time.
Fewer truck rolls, faster resolution, safer work — and every session can be captured, so the fix found once is available to everyone next time.
How it works
Expert help on the job in four steps.
No headset lab, no downtime — it works where the work happens.
Product walkthrough — the Sezu platform.
- 01
Worker wears the glasses
A field worker puts on Sezu AI Glasses and starts a session, hands-free.
- 02
Expert sees their point of view
A remote expert joins and sees the worker's exact live point of view — no describing, no guessing.
- 03
Guide the work live
The expert coaches the real task in real time — diagnose, service, inspect, resolve.
- 04
Capture what was learned
The session is recorded and can feed a private knowledge base, so the next worker has the answer already.
Built for field work
One capability, many jobs.
Wherever expertise is hands-on, high-stakes, and hard to be everywhere at once.
Remote expert assist
A senior tech guides a field worker through a repair or install live, through their point of view — cutting truck rolls and resolution time.
Safety support & flagging
A remote expert keeps eyes on the work for hazards in real time; AI-assisted safety flagging is in pilot to help catch risks as they happen.
Remote inspection & QA
Inspect, audit, or sign off on work remotely through the worker's live point of view — without traveling to every site.
Guided procedures
Walk workers through complex or unfamiliar procedures step by step, hands-free.
Knowledge capture
Every session can be recorded and turned into a searchable expert demonstration for the whole team.
Onboarding in the field
Bring new field hires up to speed on real equipment with an expert watching over their shoulder, remotely.
Tiers are honest by design: we'll show you exactly what's live today versus in pilot on the demo call.
The capability behind it
A live point of view on every job.
Sezu AI Glasses are hands-free, so workers keep both hands on the task while an expert sees exactly what they see. It's the same platform that powers Sezu Learn — here, pointed at the field: assist, inspection, and safety instead of the classroom.
See how Sezu AI Glasses put a live point of view on the work.
Live remote assist is live today. AI safety flagging is in pilot.
Why it matters
Protect your people and your uptime.
Fewer truck rolls, faster fixes
Get the right expert on the job instantly instead of scheduling a second visit.
Safer work
A second set of expert eyes on high-risk tasks, with AI-assisted safety flagging in pilot — built to protect workers, not watch them.
Expertise that doesn't retire
Capture how your best people solve problems before they leave, so that knowledge stays in the business.
We'll get your first crew live with you.
Our team helps you set up the glasses, connect your experts, and run your first live-assist sessions — then stays with you as you roll out across sites.
FAQ
Questions, answered.
Beyond Field Ops
One platform. Four products.
Sezu Field Ops runs on the same secure core as the rest of the platform — learning, private AI, and governance, all on one foundation.
Sezu Learn
Train, certify, and prove competency across your workforce — with live coaching built in.
ExploreSezu Lumen
A private AI that knows your organization. Turns captured sessions and documents into answers your team can ask, with citations.
ExploreSezu Aegis
Your knowledge, protected. Private inference, consent, audit, and data residency — built in.
ExploreSee it on your operation
See Sezu Field Ops on your operation.
We'll scope where remote expert assist fits your field work and show you the capability live.
About 30 minutes · see it on your use case · live remote assist today, safety flagging in pilot